exit icon

Contact us now.

EPOS Systems for Cafés

Increase footfall through our Eposbuddy App

The world's first EPOS system integrated with Instagram

Trustpilot stars
Partners that trust ICR systems
Costa Logo
Oxfam Logo
BBC logo
Green King Logo
Heineken logo
Portsmouth logo

30 Minute Setup

Plug and play - with unlimited training, you'll be taking your first payment in no time at all.

All In One

With our EPOS system you are completely covered. From taking orders to accepting payments and everything in between.

Our Eposbuddy App

Our app will enable you to engage with your customers in a completely bespoke way, through customised rewards, marketing, variable pricing. And much more.

Simple EPOS Systems For Cafés

✔️ Designed for Coffee shops like yours
Picture this: a bustling morning rush, a queue of eager customers, and your staff seamlessly taking orders, payments, and managing stock with ease. Our easy to use system ensures that a sale is only a few clicks away.

✔️ Stock Management
Never run out of coffee or pastries again! Our EPOS system keeps track of stock levels in real-time, automatically generating alerts when stock runs low. This ensure that your customers always get their favourite treats.

✔️ Exceptional Customer Service
We understand that technology can be daunting sometimes. That’s why our dedicated support team will always be on hand to provide assistance.

Ease of use

Easy to learn and simple to use. ICRTouch solutions enhance your operational efficiency and boost revenue.

Speed up service

Reduce queues and improve customer experience by processing orders quicker, improving efficiency across.

Discounts and promotions

Easily customise discounts, offers, promotions and loyalty schemes to your preference whenever you like.

Product image buttons

Make it easy for all staff to quickly identify products on the till by using images to replace standard text.

Faster payments

Thanks to our integrated payment providers, you can process fully integrated, efficient payments.

Live reporting

Choose from over 200 standard reports to analyse business performance and extract them at the click of a button.

Tailored Café EPOS Systems

✔️ Elevate Café Profitability and Efficiency
Leveraging over two decades of development in the hospitality sector, our café EPOS system is equipped with features specifically designed for the unique needs of cafés and coffee shops.

✔️ Automate and Enhance Operations
From automating daily tasks like happy hour pricing to streamlining kitchen operations for faster order turnaround and enticing customer loyalty with engaging programs.

✔️ Pioneering Café Management
Our tailor-made café EPOS system revolutionizes café and coffee shop management, making operations smoother and more efficient, thereby enriching the customer and staff experience alike.

Integrated Payment Processing

Taking payments quickly and securely is essential when it comes to operating a café or coffee shop. At Eposbuddy we can help discuss your payment requirements and make you an exceptional offer regarding to rates.

Your Customers, Your Cafe’s App, Your Marketing Strategy

Elevate your café's revenue growth and marketing capabilities with the definitive tool designed to revolutionize how you connect with your guests. Offer an unparalleled experience that captures the unique charm and ambiance of your café, motivates repeat visits and significantly increases your earnings.

Exclusive Features to Enhance Customer Relations:

• Make your customers feel exceptionally valued with customized discounts, exclusive loyalty rewards, and personalized messages.

• Keep in touch with your café community through direct text messages and push notifications, maintaining a vibrant and engaged customer base.

• Track guest location and spending patterns effortlessly across your venues, providing insights to tailor your offerings more effectively.

• Integrate smoothly with our advanced EPOS system for streamlined transactions and efficient financial management, ensuring a seamless operation.

Integrated Social Media Marketing

With influencer Hero you gain the opportunity to turn your customers into your social media marketeers. Entice your customers to post on socials for a small pre-set reward like a free drink or a small discount. Increase your brand awareness instantly!

Your Customers, Our Kiosk, Your Competitive Advantage

Transform your café's service efficiency and marketing strength with Eposbuddy's cost-effective Self-Service Kiosks, tailored for the unique demands of the café and hospitality sectors. Offer your guests the ease of exploring menus, placing orders, and completing payments via an intuitive touchscreen system, significantly reducing the reliance on staff for these processes.

Key Benefits to Enhance Your Café Experience:

  • Increase your service speed by allowing guests to self-order, effectively managing high-traffic times and decreasing wait times for beverages and meals.
  • Transform the kiosk into an interactive digital menu board during slower periods, showcasing tempting promotional content and advertisements to capture the interest of your customers.
  • Facilitate customer loyalty by enabling a simple scan of their loyalty app at the kiosk, enabling you to send personalized offers directly, thus improving customer retention and satisfaction.
  • Our adaptable software enables a bespoke ordering journey, perfectly suited to your café's specific menu items, pricing, and promotional deals, ensuring a smooth and enjoyable experience for your customers.

Request more information!

Enquire now

FAQs

What is an EPOS system for a café or coffee shop, and how can it benefit my business?

An EPOS (Electronic Point of Sale) system for a café or coffee shop is a comprehensive software and hardware solution designed to streamline various aspects of your business operations, including order processing, inventory management, and sales tracking. It offers benefits such as improved efficiency, enhanced customer service, accurate inventory control, and detailed sales analytics.

What features should I look for in an EPOS system to ensure it meets the specific needs of my café or coffee shop?

Look for features like easy menu customisation, support for various payment methods, integration with loyalty programs, real-time inventory tracking, robust reporting capabilities, and the ability to handle special orders or modifications. Ensure that the system is user-friendly for your staff and can accommodate the unique demands of a café environment.

How does an EPOS system help with inventory management, especially for perishable items like coffee beans and pastries?

An EPOS system can track inventory in real-time, helping you monitor stock levels of perishable items accurately. It can send alerts when items are running low, reducing the risk of overstocking or running out of key ingredients. This ensures fresh, high-quality offerings and minimises waste.

Can I integrate my EPOS system with my café or coffee shop's loyalty program to reward loyal customers?

Yes, our EPOS systems offer integration with loyalty programs. This allows you to reward loyal customers with points, discounts, or special offers directly through the EPOS system, fostering customer retention and increasing sales.

What kind of training and support options are available to ensure my café staff can effectively use the EPOS system?

We offer training sessions for your staff to ensure they are proficient in using the system. Additionally, ongoing customer support is provided for troubleshooting and addressing any issues that may arise during regular operations.

Are there any security measures in place to protect sensitive customer payment information when using a café EPOS system?

Yes, our EPOS system is designed with robust security features to protect customer payment data.

How can an EPOS system help me analyse sales data and make informed decisions about my menu and pricing strategies?

Our EPOS system generate detailed sales reports that provide insights into your café's performance. You can analyse data on popular menu items, peak sales times, and customer preferences. This information enables you to adjust your menu offerings and pricing strategies to maximise profitability.

Can I customise my EPOS system to accommodate special orders, dietary preferences, or seasonal menu changes in my café or coffee shop?

Yes, EPOS systems are often customisable to meet your specific needs. You can configure the system to handle special orders, dietary preferences (e.g., gluten-free options), and seasonal menu changes, ensuring flexibility and customer satisfaction.