Click & Collect

Maximise revenue with Click & Collect

We understand the importance of seamless operations and providing a convenient experience for our customers. With Click & Collect, we make it easier than ever for you to streamline your operations and offer a hassle-free collection option for your customers.

By implementing Venue Click & Collect, you can enhance customer satisfaction, reduce waiting times, and increase operational efficiency.
It's a win-win for both your venue and your customers.

Discover the benefits of Click & Collect and revolutionise the way you serve your customers. Start offering convenient and efficient collection options today!

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Call 01179632200

Enquire now

How Does Click & Collect work?

Discover the convenience of Click & Collect. As a venue, you will have the opportunity to offer online ordering through your website or app. Customers can easily browse your menu or product offerings, make their selections, and proceed to the checkout.

Gone are the days of waiting for table service or using traditional ordering methods. With Click & Collect, customers can choose this option and select their preferred pickup time. When the time comes, they can visit your venue and collect their order without any wait.

This streamlined process not only enhances the customer experience but also allows your staff to allocate their time and resources more efficiently. By implementing Click & Collect, you can improve customer satisfaction, reduce waiting times, and gain valuable insights into customer preferences.

Join us today and revolutionise your venue's ordering system with Venue Click & Collect.

Call 01179632200

Enquire now

Speed Up Service

With customers pre-paying and with less need for human interaction speed it maximised without the cost of extra staffing.

Reduce Queues

Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.

Estimated Wait Times

Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.

Notifications

Announce completed orders both on screen and audio.

Advertise

Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.

Fully Brandable

Fully brandable to your company colours and logos.

Multi-Screen

Run multiple screens displaying different menus from a single terminal.

Frequently asked questions

What are the benefits of implementing Click & Collect at my venue?

Implementing Click & Collect at your venue brings numerous benefits for both you and your customers. By offering online ordering through your website or app, you provide a convenient and hassle-free way for customers to browse your menu or product offerings, make their selections, and proceed to checkout.

This streamlined process eliminates the need for waiting for table service or using traditional ordering methods, reducing waiting times and enhancing the overall customer experience.

Additionally, Click & Collect allows customers to choose their preferred pickup time, enabling them to visit your venue and collect their order without any wait. This not only increases customer satisfaction but also empowers your staff to allocate their time and resources more efficiently.

By implementing Click & Collect, you can speed up service, reduce queues, gain valuable customer insights, and revolutionise your venue's ordering system.

How does Click & Collect work?

TouchPoint EPoS software revolutionizes your business operations by providing an effortless and tailored solution. With over two decades of development, it delivers seamless functionality to meet the unique needs of your industry, be it hospitality, retail, or venue and events.

By incorporating TouchPoint, you can enhance efficiency, boost productivity, and ensure a robust and reliable performance that adapts to your evolving business demands.

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How does Click & Collect help in speeding up service?

Click & Collect significantly speeds up service by enabling customers to pre-pay and reducing the need for human interaction.

With the ability to complete their payment during the online ordering process, customers can arrive at your venue and swiftly collect their prepared order without the need for additional transactions or waiting in line.

This streamlined flow eliminates bottlenecks and maximises efficiency without the cost of extra staffing. By leveraging Click & Collect, you can provide faster service, ensure smooth order fulfillment, and enhance customer satisfaction.

How does Click & Collect reduce queues at my venue?

A Hospitality Epos system offers features like seamless tableside ordering, real-time reporting, integrated payment methods, and automated stock management, all finely tuned to meet the unique demands of the hospitality sector.

How can Click & Collect help me advertise to customers?

Click & Collect offers an excellent opportunity to advertise your services to customers.

By utilising the screen space of the online ordering platform or app, you can display advertisements, promotions, or special offers to customers as they anticipate their collection. This allows you to engage with your customers, create awareness about your products or services, and potentially drive additional sales.

Whether it's showcasing new menu items, highlighting loyalty programs, or promoting upcoming events, Click & Collect provides a platform to effectively communicate and engage with your customer base.

Can I customise the Click & Collect system to reflect my brand?

Yes, you can fully customise the Click & Collect system to reflect your brand identity.

The system is fully brandable, allowing you to incorporate your company's colours, logos, and other branding elements. This customisation ensures that the Click & Collect experience aligns seamlessly with your overall brand image and enhances brand recognition among customers.

By maintaining consistent branding throughout the ordering process, from the online platform to the collection point, you create a cohesive and memorable brand experience for your customers.

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